Colleagues will be aware that we are being affected by the global Microsoft outage. This means that Microsoft systems are not working or are intermittent.
We are aware some colleagues are concerned around accessing electronic tickets for events over the weekend:
Disney on Ice @ Utilita Arena (14th & 15th November)
Billy Elliot @ Sunderland Empire (14th November)
The issue with Outlook now appears to be stable – we would advise ALL ticket holders to screenshot or download their tickets ASAP, should another outage occur prior to the show.
This will ensure you will not have any issues accessing the event or your seats.
Staff Social Club office hours do not include weekends so we would strongly encourage tickets are checked and downloaded prior to 3pm today. Any issues raised after this time, or over the weekend, may not be picked up prior to the event.
If you have any questions or issues, please don’t hesitate to get in touch on [email protected] OR 0191 282 4047.